Background

I joined Mike Pero Insurances in 2009, bringing with me 6 years personal risk experience.  I pride myself on being a strong “people-oriented” adviser who is dependable, professional and my priority is to tailor a plan to suit your specific needs.

My working career started in 1990 when I joined the Royal New Zealand Air Force in an administrative role.  This is also where I met Norm, my husband of 15 yrs. Upon leaving the RNZAF in 1995 I have had various sales roles before finding my niche in 2003 in the insurance profession.  During this time I had worked at two other successful brokerage companies before joining Mike Pero Insurances.

I have two sons with Norm, Clarke (7) and Jack (4).  Their arrival has highlighted to me just how important it is to protect the family and their lifestyle.   

So what’s important to me?  A holistic approach to you and your insurance needs ensuring that you get the best cover for you and your family.  I am a genuine person who will guarantee I will always acts in your best interest.

Qualifications and Achievements

Level 5 Certificate in Financial Services

Product accreditation – Sovereign, completed July 2011

2010 – Mike Pero NZ – Top Insurance Adviser of the Year

My Commitment to you

I will always work in your best interests.  I feel privileged that you have trusted me to help you with your personal risk decisions and I take that responsibility seriously.

As your personal risk insurance adviser I will:

• Take the time to listen to you and understand what you really want and need.
• Tailor a plan that will fulfill your needs and is sustainable.
• Provide a written recommendation within a week of our first meeting offering solutions to your unique situation and personal needs.
• Once the application is submitted to the insurer I will keep you updated weekly on the progress.  This may include communicating the need for extra information from your doctor to satisfy the underwriting requirements.
• Once the policy is in place I will contact you annually to discuss your situation and to make sure that your existing cover is appropriate if things have changed.

I look forward to providing you with outstanding service and forming a great relationship that lasts for many years to come.

Philippa Norman - MPI Financial Advisers Disclosure Statement (25 KB)