Helping Kiwis in times of need

As the coronavirus pandemic (COVID-19) continues to unfold, we’re closely monitoring developments and putting our community first.

Your safety and financial wellbeing is our top priority, and the stress and financial difficulty that can result from this unprecedented event is something we take seriously.

Ways we can help

We’re here to help guide you through this difficult time and access support measures to meet your individual needs.

If you are looking to access your home equity, secure a personal loan or consolidate your debts to free up extra cashflow, your local Mike Pero Mortgage Adviser can help.

If you’ve been directly affected by the coronavirus pandemic, reach out to your lender as soon as possible. The sooner you let them know, the sooner they can help.

Depending on your circumstances, lenders may be able to work with you to:

  • Waive loan fees or charges
  • Defer scheduled loan repayments
  • Restructure existing loans

Visit our frequently asked questions to learn more about the assistance available and other resources that could help.

Stay in touch

We understand that each customer will have different needs and our Mike Pero Mortgage Advisers are ready to provide support. If you already work with a Mike Pero Adviser, please contact them to discuss your needs. You can also click here or call 0800 500 123 to find your local Adviser.

Putting Kiwis first

We recognise that we have a responsibility not only to our customers, but also to our team members to ensure they can continue their work in a safe and healthy environment.

In Auckland, the Mike Pero Mortgages team will be working from home during Covid-19 Alert Levels 4 and Alert Level 3.

For everywhere outside of Auckland, many of our Advisers are now able to meet with their clients face-to-face safely under Covid-19 restrictions.

Please be assured, no matter the situation, all our Advisers are ready to provide support and advice through video conferencing, phone and email.

For more information on official guidelines please visit: Unite against COVID-19 (

Government support

If you’ve been affected, you may be able to also claim financial support from the government. Check if you’re eligible to claim here.

Mike Pero (New Zealand) Ltd Copyright © 2022 All rights reserved | Lending and policy criteria and terms and conditions apply. Content on this website is general in nature and is not a recommendation, opinion or guidance to any individuals in relation to acquiring or disposing of a financial product. Readers should not rely on this content and should always seek specific financial advice appropriate to their own individual circumstances.